Pro rata billing of cable fees

Service

We have already informed you that the costs for a TV cable connection may no longer be billed via the landlord's ancillary costs from mid-2024 due to a change in the law.

In this context, please note that we have decided not to adjust the service charges during the year and will instead offset the advance payments you have made for the cable supply proportionately in the operating cost statement for 2024. You will receive the full statement by 31.12.2025 at the latest.

We would also like to point out once again that we are no longer your point of contact for TV supply issues due to the change in the law. In the event of TV faults, please contact your supply provider first.

You can also find further information on possible types of care on the website of the consumer advice center.

Best regards

Your Customer Service

Back to overview