One tenant portal—many benefits
We make customer service quick and easy for you!
Whether you use the app or the browser version, our tenant portal, GWH home, gives you access to the details of your lease and a growing self-service section—anytime, anywhere. It’s fast, convenient, and a breeze.
Your advantages:
- View the details of your rental agreement at any time
- Change your bank details yourself
- Create a damage report including a photo
- Conveniently download your documents, e.g. rent certificates or utility bills
How does the GWH home tenant portal work?
Here you will find answers to frequently asked questions about your tenancy and our digital tenant service.
You received your personal invitation code by mail. Did you misplace your letter? Send us an email at kunde@gwh.de, and we will send you a new code.
If our FAQ doesn't help you or if you're experiencing technical issues with the GWH home tenant portal, our support team will be happy to assist you at gwh-home-support@gwh.de.


